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Authentic Facilitation

Guiding Groups through Polarizing Times

Learn how to facilitate inclusive meetings and group conversations that improve tolerance for uncertainty and address hot spots, where everybody—regardless of rank, background or identity— can participate and feel supported.

Teams in today’s workplace environments struggle with how to navigate differences of all kinds.Learning how to facilitate group conversations, meetings and events where everyone feels able to participate is a cornerstone of psychological safety and workplace respect. This course will teach and enhance facilitation tips around process, content and logistics, as well as how to navigate differences of identity and rank which can escalate and create further divisions if left untended.

You will learn:

  • Key skills of self-regulation, tone-setting and how to create effective and inclusive learning environments;
  • Understand complexity and develop comfort with uncertainty in group situations;
  • The crucial difference between psychological safety and a safe space, and how to discern conflict from harm;
  • Best practices in the areas of group process, facilitating content and managing logistics;
  • Personal triggers in group conflict situations and how to use de-escalation techniques effectively;
  • Techniques to manage conflict before, during and after a facilitated group process;
  • To “name and frame” hot spot moments that arise in group situations, de-escalating these inevitable moments of polarization. 
  • Recognizing and Managing Micro-Inequities at Work
  • What makes for good facilitation?

Course registration closes one week before the start date.

Frequently Asked Questions


2025 Online Group Course

Format: Four interactive modules each including a live webinar and pre-online video content
Length: Each webinar = 2 hours and pre-online video = 20 minutes

Fee: $249 USD or Pay-What-You-Can

Pay What You Can

We feel our prices are fair, representing what we put into each of our offerings. We also recognize the current economic climate is tough, so in support of what we consider essential skill development, we are offering PWYC for this upcoming year.

Use one of the coupon codes below at checkout to choose a price that works for you:

for 30% off
for 50% off
Click coupon code to copy to clipboard

 

November 6, 13, 20 + December 4, 2025 | 1-3pm EST Spaces are strictly limited, register soon to guarantee your seat.
Register NowAuthentic Facilitation

In-House Course

Recommended Format*: Four customized, interactive webinars plus additional pre-resources
Recommended Length*:
 Each webinar = ~2 hours

*Format and Length can be tailored to your organization’s specific needs.

This course is available for on-demand, in-house DEI training.
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